Large law firm near downtown Los Angeles is looking for a Senior Collections Specialist on a hybrid schedule. The Senior Collections Specialist will be responsible for collections strategy, conducting client collection calls, updating the aging report on collection efforts to Attorneys, Billing, and Finance teams. The Senior Collections Specialist will monitor payment plans, update client account status and apply payments. The Senior Collections Specialist will also collaborate with various departments and senior leadership on account escalation, resolve account and billing issues, enhance collections processes, as well as respond promptly to Attorney inquiries.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.